It doesn't hurt to ask. There are a few simple things you can do to ensure that you can print to an how to troubleshoot hp printer if it stops working or doesn't work at all. First, check the connecting cables wall to wall to the power connector on the HP printer. Then check the cable from the printer to the Windows computer to see if it can also be connected, is the USB cable firmly at both ends? If the HP printer is running on an HP network printing cable, make sure the Ethernet cable is secure and check the manual for blinking lights indicating a network connection.